PRIVACY POLICY
Lighthouse Coaching LLC
A subsidiary of Strategic Partners, LLC
Effective Date: April 20, 2026
Lighthouse Coaching LLC (“Lighthouse Coaching,” “we,” “our,” or “us”), a subsidiary of Strategic Partners, LLC, respects and protects your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information when you visit:
https://www.lighthousecoaching.com
including all related subdomains, landing pages, opt-in pages, scheduling pages, and client portals (collectively, the “Site”). By accessing or using the Site, you acknowledge that you have read and understand this Policy.
1. Information We Collect
1.1 Internet Traffic Data
We may collect technical information from your device, including:
• IP address
• Browser type and version
• Operating system
• Entry/exit pages
• Referring URLs
• Date/time stamps
• General geographic location (not precise coordinates)
This data does not personally identify you and is used to improve Site performance and create a better user experience.
1.2 Cookies and Tracking Technologies
See Section 15 (Cookie Policy) for details.
1.3 Personal Information (“Identifier Information”)
We may collect personal information you voluntarily provide, including:
• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Account details
• Information submitted through forms, surveys, or service requests
• Communications you send to us
• Scheduling and appointment information (e.g., via Calendly or similar tools)
This information is collected when you:
• Request services or information
• Make a purchase
• Register for an event, program, or coaching session
• Schedule a discovery call or appointment
• Opt into email or SMS messaging
• Submit a form or survey
• Participate in coaching sessions or programs
2. Third-Party Service Providers and Platforms
We use third-party platforms to deliver our services and operate the Site. These may include, but are not limited to:
• GoHighLevel (GHL): Customer relationship management, email and SMS marketing, funnel and landing page hosting, appointment scheduling, and client communications.
• Calendly: Online appointment and discovery call scheduling.
• Gallup (CliftonStrengths®): Assessments are administered directly through Gallup’s platform. Lighthouse Coaching does not collect, store, or process your CliftonStrengths® assessment data. Please refer to Gallup’s privacy policy for information about how your data is handled.
• Payment Processors: Third-party payment processors (e.g., Stripe, PayPal) handle your payment information. We do not store credit card or bank account details on our servers.
• Analytics Tools: Google Analytics or similar services may be used to understand traffic and engagement patterns.
• Simplero: Online course delivery, email marketing, and content management.
These providers operate under their own privacy policies and terms of service. We encourage you to review their policies directly.
3. Testimonials
We may display personal testimonials submitted by you. By using the Site and agreeing to this Policy, you consent to our use of your testimonial, including your name, likeness, and words, for marketing purposes. To request removal, email: [email protected]
4. How We Use Your Information
We may use your information to:
• Provide and operate coaching services
• Process purchases and payments
• Communicate with you regarding sessions, programs, and inquiries
• Send confirmations, updates, and service-related emails
• Deliver marketing and promotional communications
• Schedule and manage appointments
• Improve the Site and our offerings
• Personalize your experience
• Comply with legal obligations
SMS/Text Messaging (U.S. Requirement)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for service delivery is permitted. SMS opt-in consent and data will never be shared or sold. Message and data rates may apply. You may opt out of SMS at any time by replying STOP.
5. Legal Basis for Processing (GDPR — UK & EU Residents)
For individuals in the United Kingdom or European Union, we process personal data under one or more of the following lawful bases:
• Consent — You voluntarily provide information or opt in.
• Contract Performance — To provide services you purchase or request.
• Legitimate Interests — For business operations, analytics, and improving the Site.
• Legal Obligations — Compliance with laws, tax requirements, or court orders.
You may withdraw consent at any time by contacting: [email protected]
6. How We Share Your Information
We may share personal information with:
6.1 Service Providers
Third-party vendors who support:
• Website and funnel hosting
• Payment processing
• Email or SMS delivery
• Customer relationship management
• Scheduling and appointment services
• Analytics
These providers do not have independent rights to use or disclose your information beyond providing their services to us.
6.2 Affiliates
We may share information with our parent entity (Strategic Partners, LLC), subsidiaries, or companies under common ownership. Affiliates must honor this Policy.
6.3 Legal Compliance
We may disclose information when required by:
• Law
• Subpoena
• Court order
• Government request
• To protect our rights or investigate fraud
6.4 Business Transfers
If we merge, acquire, or sell assets, your information may transfer to the new entity. We will provide notice of any such transfer when reasonably practicable. We do not sell your personal information.
7. Your Rights
7.1 U.S. Residents
You may request:
• Opt-out from marketing communications
• Access to your information
• Correction of inaccuracies
• Deletion of certain data
California Residents (CCPA/CPRA)
If you are a California resident, you may also have the right to:
• Know what personal information is collected, used, and shared
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights
7.2 EU/UK Residents (GDPR Rights)
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent
• Lodge a complaint with your local Data Protection Authority
7.3 Canadian Residents (PIPEDA Rights)
You have the right to:
• Access your personal information
• Challenge the accuracy of your information
• Request corrections
• Withdraw consent, subject to legal or contractual limitations
To exercise any of these rights, contact: [email protected]
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
Online Protection
Sensitive data is encrypted and transmitted securely using industry-standard protocols (e.g., SSL/TLS).
Offline Protection
Access is limited to employees and contractors who need the information for legitimate business purposes.
No system is completely secure; we cannot guarantee absolute protection. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
10. Registration
Some Site pages or services require registration. You may be asked for:
• Name
• Email address
This information is used to contact you regarding services you have expressed interest in and to manage your account.
11. Orders and Payments
When making a purchase, we require:
• Contact information
• Billing address
• Payment information
This information is used to process orders and deliver products or services. Payment information is processed by our third-party payment processors and is not stored on our servers.
12. Third Parties & External Links
We may include links to external websites (including but not limited to Gallup, Calendly, social media platforms, and partner sites). We are not responsible for:
• Their content
• Their privacy practices
• Their data policies
You should review their privacy policies independently before providing personal information.
13. Surveys & Promotions
Participation in surveys, promotions, or contests is voluntary. Information collected may include:
• Contact details
• Demographics
• Responses to survey questions
Data may be used for service improvement, research, or marketing purposes.
14. Public Forums & Community Features
Information disclosed in:
• Forums
• Group coaching areas
• Messaging boards
• Community platforms (e.g., Facebook Groups, membership portals)
is considered public. Use caution when sharing personal information in these areas. We are not responsible for information you voluntarily share in public or community spaces.
15. Cookie Policy
This Cookie Policy explains how cookies and similar technologies are used on the Site.
15.1 What Are Cookies?
Cookies are small text files stored on your device to help the Site function efficiently and provide a personalized experience.
15.2 Types of Cookies We Use
Essential Cookies
Required for:
• Login and authentication
• Security
• Checkout functionality
• Site performance
These cannot be disabled without affecting core Site functionality.
Analytics Cookies
Used to understand:
• Traffic patterns
• User engagement
• Page performance
Tools may include Google Analytics or similar services.
Functionality Cookies
Used to:
• Remember preferences
• Improve navigation
• Maintain session continuity
Advertising/Retargeting Cookies
Used to deliver relevant ads across platforms (e.g., Facebook, Google). You may opt out via each platform’s ad controls.
15.3 How to Manage Cookies
You may:
• Disable cookies through your browser settings
• Clear stored cookies
• Use incognito/private browsing
• Adjust ad tracking settings on your device
Note: Disabling cookies may limit Site functionality.
16. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. We take reasonable steps to ensure such transfers comply with:
• GDPR requirements
• UK Data Protection Act 2018
• Canadian PIPEDA standards
17. Children’s Privacy
The Site is not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from anyone under 13. If you believe information about a child has been collected, contact us immediately so we can take appropriate action to delete such information.
18. Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) feature. At this time, we do not respond to DNT signals. However, you may manage your tracking preferences through your browser settings and the cookie controls described in Section 15.
19. Updates to This Policy
We may update this Privacy Policy at any time. Changes take effect immediately upon posting on the Site. We will update the “Effective Date” at the top of this Policy to reflect any revisions. For material changes, we will make reasonable efforts to notify you (e.g., via email or a prominent notice on the Site). Your continued use of the Site after changes are posted indicates acceptance of the updated terms.
20. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Maine, United States, without regard to its conflict of law provisions.
21. Contact Information
For questions about this Privacy Policy or to exercise your rights:
Lighthouse Coaching LLC
A subsidiary of Strategic Partners, LLC
Email: [email protected]
78 Clover Ln Ste 400
Brewer, ME 04412
United States
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Copyright 2026. Lighthouse Coaching LLC (Strategic Partners, LLC). All Rights Reserved.